Connect to the VPN to continue
This service is only available on the Credibl VPN. Connect with NetBird and sign in with your Microsoft (Entra ID) work account. Once you're connected, this page reloads within 30 seconds and takes you to the service.
First time? Set up NetBird
- Download and install the NetBird client from app.netbird.io/install.
- Click the NetBird icon in your menu bar (Mac) or system tray (Windows).
- Go to Settings → Advanced Settings.
- Set the Management URL to
https://mesh.crediblesg.com/ - Click Connect and sign in with your Entra ID work account.
Troubleshooting
I'm connected but still see this page
Your computer remembers the old address for up to a minute. Try these in order, checking the page after each:
- Wait for the next automatic reload.
- Quit your browser completely and reopen it.
- In Chrome, copy
chrome://net-internals/#dns, paste it into the address bar, and click Clear host cache. - Then copy
chrome://net-internals/#sockets, paste it into the address bar, and click Flush socket pools. - Turn Wi-Fi off and on again.
- Restart your computer.
Still stuck? Check your browser's secure DNS setting
Secure DNS (DNS over HTTPS) sends lookups around the VPN, so the browser never sees the internal address. Turn it off:
- Chrome / Edge: Settings → Privacy and security → Security → Use secure DNS → off
- Firefox: Settings → Privacy & Security → DNS over HTTPS → Off
- Safari: uses the system setting, nothing to change
How do I check that NetBird is connected?
Click the NetBird icon in your menu bar or system tray. It should show Connected. If it doesn't:
- Click Connect and complete the sign-in.
- Open Settings → Advanced Settings and check the Management URL is exactly
https://mesh.crediblesg.com/ - Disconnect, then connect again. If that doesn't help, quit NetBird and reopen it.
Sign-in fails or loops back to the login page
- Sign in with your work Microsoft account, not a personal one.
- If the browser opens a different Microsoft account, use a private window or sign out of the other account first.
- If you see "access denied", your account hasn't been added yet. Ask the infrastructure team for access.
The site stopped loading after I disconnected
Same cause in reverse: your computer still remembers the internal address. Reconnect NetBird, or follow the steps under "I'm connected but still see this page".
Asking for help
Contact the infrastructure team and include:
- a screenshot of the NetBird menu showing its status
- a screenshot of this page, including the line at the bottom
- your operating system and browser